MakeBold information

Help

For a creation, cart or order issue, use the form with your account email and order number where available. Never send full card details. Updated 24 July 2026

How MakeBold works

Describe an idea, choose a product and inspect the mockups. The physical item is made only after payment; before the order there are artwork, configuration and previews, not a pre-printed item.

Drafts and Ideas gallery

Your account draft can be recovered for 7 days after the last activity. A creation made from a personal upload can become a public Ideas design only when you separately enable gallery consent. The private source file is never published. You may ask us to remove a published creation; data required for orders, legal duties and disputes remains.

Sizes and variants

Open “Size guide” beside the available sizes. Tables belong to the selected product; compare them with an item that fits you. Choosing the wrong standard size is not a product defect.

Request an invoice

If you need an invoice, send the request through the form before completing your order and include the required billing details. MakeBold does not automatically generate an invoice for every purchase. After ordering, add the order number to the same request.

There is a problem with my order

For a wrong, damaged or non-conforming item, use the form as soon as possible and include the order number. We will ask for the photos of the full item, detail and packaging needed for the review. Do not return anything before receiving instructions. Your statutory rights do not depend on a shorter reporting window.

Before you send

Describe what you were doing, what happened and what you expected. Do not include passwords or full card details.

CONTACT US

Tell us what happened.

We will reply by email. If your request concerns an order, add its number so we can find it quickly.